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Welcome to the help centre

This guide explains how to use RecyTrax day to day: record a reception, identify the units of an inbound batch, degas and dismantle units, prepare outbound batches, ship materials, read the reports and set up your organization.

Where to start?​

You are…Start with
A new userWhat is RecyTrax?, then Signing in & passwords and Finding your way around
A reception clerkReceptions and Inbound batches
A degassing or dismantling operatorDegassing, Dismantling and QR codes
In charge of shippingOutbound batches and Shipments
A supervisor or managerDashboard and Reports
An administratorAdministration and Roles & permissions

For the big picture, read The journey of an appliance: it shows how the screens follow one another, from the truck's arrival to the materials leaving the plant.

How to read this guide​

  • On-screen labels (buttons, menus, fields) are written in bold, exactly as they appear in the app.
  • A path through the menu is written like this: Administration › Partners.
  • Callouts draw your attention:
tip

A faster way to do something.

info

A detail about how RecyTrax works.

warning

A rule to follow, or an action that has consequences.

Searching for an answer​

Use the search box at the top of every page: type a word from the screen or from your question (for example cylinder, inventory, mass balance). The Frequently asked questions page gathers the most common questions, and Troubleshooting explains error messages.

A menu described here is missing?

RecyTrax shows menus according to your permissions. If a screen described in this guide does not appear for you, ask your organization's administrator for access. See Roles & permissions.

Language​

RecyTrax and this guide are available in French and English. Switch the guide's language with the selector at the top right; the app's language is changed from its header (see Finding your way around).